Q1: What are your payment terms?

A: We typically offer payment terms such as T/T 30% deposit with order confirmation and the 70% balance before shipment.

Q2: How long does it take to deliver the goods?

A: Delivery times vary depending on the product and the destination. Generally, it takes about 15-20 days after receiving the deposit and finalizing all details.

Q3: Can you provide a sample before placing a bulk order?

A: We can supply the sample for quality assessment if we have stock, and the customers pay the sample fee and the shipping cost.

Q4: What is the packaging?Can I customize product packing?
A: Generally, all goods will be packed in neutral boxes. If you request customize products packing, we can pack the goods in your branded boxes.

Q5: Do you offer a warranty for your products?

A: Yes, we provide a limited warranty for most of our products. Please contact our customer service team for more details.

Q6: What is your terms of delivery?

A: EXW, FOB, CIF, CFR, DDU.

Q7: What is your MOQ?

A: Our minimum order quantity varies by product. We can provide you with the specific MOQ once we know which product you are interested in.

Q8: Can you provide assistance with shipping and logistics?

A: Yes, we can assist with shipping and logistics, including arranging for freight, customs clearance, and providing tracking information.

Q9: Is it possible for you to manufacture products based on provided samples?

A: Absolutely, we have the capability to produce products in accordance with your samples or technical specifications. We can develop the necessary molds and fixtures to meet your exact requirements.

Q10: How can I trust the quality of your products?

A: We strictly adhere to international quality standards, from sourcing raw materials to production processes. We have 100% test before delivery.